Returns & Refunds Policy
Thank you for choosing The Game Before The Game.
Please note that we provide only services, not physical goods. As such, we do not offer refunds or accept returns once a service has been purchased and accessed.
Cancellation Policy:
You are entitled to cancel your service within 30 days of purchase without providing a reason. However, once the service has been accessed or utilized, the purchase is considered final, and we cannot process any refunds.
To exercise your right to cancellation before accessing the service, please inform us of your decision through a clear statement.
You can notify us of your cancellation decision by email at office@gamebeforegame.com.
Conditions for Service Access:
You may cancel and request a refund only if the service has not yet been accessed.
After accessing the service, the purchase is non-refundable.
Refund Process:
Once the service has been accessed, we do not issue refunds under any circumstances. If you cancel within the 30-day window before accessing the service, we will process any applicable refund using the same payment method used for the purchase. No fees will be incurred for such refunds.
Contact Us:
If you have any questions about our Returns and Refunds Policy or need further assistance, please contact us by email at office@gamebeforegame.com.
Thank you for your understanding and cooperation.